FAQs

/
FAQs

How are shipping cost calculated ?

Shipping costs are calculated based on the shipping method (air, sea or land) and product weight/volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

What is buyer protection ?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
The item you ordered did not arrive within the time promised by the seller.
The item you received was not as described.
The item you received that was assured to be genuine was fake.

Order Cancellation!

All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.

 

Our location for pick up the products!

Unite 74 – 7275 Rue Sherbrooke E, Montreal, QC, Canada H1N 1E9

Refunds!

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
you do not receive them within the guaranteed time (45 days not including 2-5 day processing))
you receive the wrong item
you do not want the product you’ve received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
your order does not arrive due to exceptional circumstances outside the control of World Of Harry (e.g. not cleared by customs, delayed by a natural disaster).

Customs!

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Tracking Information!

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.

If you have another question

Start typing and press Enter to search

Shopping Cart

No products in the cart.

Translate »